Payment

Answers to all payment related questions.

• How do I update my credit card?
• What if I wanted to use the same credit card, but I just didn’t have enough funds on my card?
• When will I be charged for my Hometime booking?
• I haven’t received an email about failed payment. How do I update my card details?
• How does payment work at Hometime?
• I have been charged incorrectly for my booking. How can I get a refund?
• The security deposit amount is not correct. How can I fix this?
• For how long will Hometime hold on to the security deposit?
• The security deposit hasn't been released yet. What should I do?
• I was promised a refund and I haven't received it. Who can I talk to?
• How do reservation and security deposit payments work at Hometime?
• My card was declined, how can I resolve this?
• Will I receive a receipt for my booking with Hometime?
• What should I do if I need a tax invoice for my booking?