Booking

Answers to common booking queries

• What is expected from me as a guest?
• How can I make changes to my booking?
• I was told there are changes to the amenities at the property I booked, and I now want to cancel my booking. What should I do?
• I encountered some issues during my stay, and I want to cancel my booking. Where can I do that?
• I’m not sure if my booking went through as I haven’t got an email confirmation. How can I check this?
• What do I do if I or a guest in my group damages or breaks something at the property?
• I am looking to book a long stay. How can I talk to Hometime about this?