Online Travel Agent (OTA) platform fees

What are OTA platform fees?

OTA platform fees refer to the commission or fee that online travel agents charge accommodation providers, like us, for listing and selling rooms or properties on their platforms. These fees are essentially the cost of gaining visibility, access to a broader audience, and ultimately, bookings from travellers around the world. Different OTAs have varying fee structures, influenced by factors like brand reputation, market penetration, user base, and added value services (e.g. marketing campaigns).

Airbnb

  • 15.0% platform fee, no credit card processing fee
  • Total fee: 15.0%

Booking.com (regional)

  • 12.0%, 2.2% credit card processing fee
  • Total fee: 14.2% 

Booking.com (main cities)

  • 15.0%, 2.2% credit card processing fee
  • Total fee: 17.2% 

Vrbo

  • 12.0%, 2.2% credit card processing fee
  • Total fee: 14.2% 

Hometime Direct Booking System

  • 10.0%, no credit card processing fee
  • Total fee: 10.0%.