- Homeowner Help Centre
- Support
Who can I contact if I have a complaint?
If you do have a complaint, please contact your Hosting Partner first for them to address any concerns you have. All our Hosting Partners are open to feedback, and we want to make sure that they have the opportunity to help you. In the event you are unable to resolve your complaint, or would like to escalate it further - our Customer Experience team is available:
Monday to Saturday
9am - 5pm (AEST)
support@hometime.io
1300 616 299