Your Hometime monthly statement includes a breakdown of:
Reservation value: The total amount paid by a guest for their accommodation, including cleaning fees and after booking platform fees. This includes any additional charges as well as refunds associated with the booking.
Management fee: charged on the reservation value, after deducting cleaning fees. Therefore management fees are calculated as reservation value minus cleaning fees, multiplied by the management fee percentage.
Property expenses: Costs that have been incurred on your behalf, specifically the maintenance and upkeep of your property (eg. garden, pool, air conditioning maintenance)
Net revenue: This is the Reservation Value less cleaning and management fees.
Net income: The amount of funds paid out at the end of a given period to your bank account.
If you have any further questions on how to read your statement or any queries on specific line items, please get in touch with your Hosting Partner.
Alternatively, you can contact Hometime’s Customer Experience team, available:
Monday to Saturday
9am - 5pm (AEST)
support@hometime.io
1300 616 299