You can update your contact details, including your mobile number for two-factor authentication in the Portal. Simply go to Settings and select Profile.
In the Personal Information section, you can update your contact details, such as your email address and mobile number. After making your changes, be sure to click on "Save Changes" to apply them.
Next, you'll need to verify your email address. To do this, please check your inbox for an email from Hometime and follow the instructions to confirm it. You'll then be prompted to enter your password to log in to the Portal and the new email address will be updated.
In the Security section, you can update your mobile number for two-factor authentication. After entering your new number, make sure to click "Save Changes" to confirm the update.
Once you have clicked "Save Changes," you will be prompted to enter your password. After you submit your password, a 6-digit verification code will be sent to your new mobile number. This message may come from one of the following senders, depending on your mobile carrier: AuthMSG, TWVerify, or VerifyTWL.
Sample message: Your Hometime Platform verification code is: 123456
To verify your new mobile number, enter the received verification code. Once verified, your new number will be saved, and you will receive a confirmation email. This number will be used for future login verifications.