Yes - you can get in touch with our Customer Experience Team directly through your Portal. Click on the Contact Us section and a pop-up window will appear with your Hosting Partner’s contact details, as well as the Customer Experience Team’s contact details and operating hours.
Alternatively, you can contact us by email or phone. Our Customer Experience team’s contact details are:
Monday to Saturday
9am - 5pm (AEST)
support@hometime.io
1300 616 299