If you have booked directly with Hometime, you'll receive reminder emails if you have not paid yet. You can enter your card details on the form linked within these emails by clicking “Update your card details”.
You can also re-submit this form with the same card details and we will automatically attempt to charge that card again. If this charge fails, you can make funds available and we will automatically charge the card again 24 hours from the last failed payment attempt.
If you want to speak to us about your payments, email guest.support@hometime.io or give us a call on +61 1300 616 299. We’re available Monday to Saturday, 9am to 5pm AEST.