The plumbing or electricity has failed causing a major concern during my stay. My host is not responding to me. What should I do?

If you can’t get hold of your host, please email guest.support@hometime.io or give us a call on +61 1300 616 299. We’re available Monday to Saturday, 9am to 5pm AEST.

In the event of an emergency, you can contact the following utility services: