If changes have been made to the amenities at the property and you’re not happy with the alternative offer, please send a request to your host to cancel your booking without a cancellation fee as the amenities have changed since you booked your stay.
If you can’t get hold of your host, please email guest.support@hometime.io or give us a call on +61 1300 616 299. We’re available Monday to Saturday, 9am to 5pm AEST.