If you want to cancel your booking, please get in touch with your host. When your booking is successfully cancelled, you'll receive an email and a refund will be processed if you are entitled to one.
You can read more about our cancellation policies here.
Please get in touch with your host in case you do not receive the cancellation confirmation.
If you can’t get hold of your host, please email guest.support@hometime.io or give us a call on +61 1300 616 299. We’re available Monday to Saturday, 9am to 5pm AEST.