Typically, our properties require guests to check in by 3pm and check out by 10am.
Where we can accommodate your schedule, we will do our best to give you a late checkout and get in touch with you with enough notice.
If you would like to request an alternative arrival or departure time, please get in touch with your host directly. Please note that our hosts may be able to accommodate you, but there also may be extra charges associated with an earlier check-in—for example, if the host needs to hire additional cleaners to make sure the property is ready early.
If you can’t get hold of your host, please email guest.support@hometime.io or give us a call on +61 1300 616 299. We’re available Monday to Saturday, 9am to 5pm AEST.